Updated February 2008Terms and Conditions Contents
1.1 Making A PurchaseMaking a purchase could not be easier, just follow the instructions below: 1.2 Cancellation of an orderYou can cancel the goods within 7 working days of placement of an Internet order. However we will calculate the cost of the materials and any stages of manufacture and deduct this from your original order value. 1.3 Return of Unwanted GoodsUnwanted goods must be returned within 7 days of purchase, in their original packaging complete with all labels and instructions, at the purchaser's expense. 1.4 Return of Faulty Goods - Exchange for Faulty GoodsIf you believe the item you have received is faulty, please contact us within 2 working days either by phone or email. We can not accept any items without the original invoice as proof of purchase. 1.5 Free Delivery"Free delivery on single orders of £225 or more" which means any orders placed to the value of £225 prior to any delivery charges added will qualify for the delivery. Unfortunately, we can only offer this service the UK Mainland Only, this does not include Northern Ireland, Republic of Ireland, Channel Islands and Scottish Isles or International Deliveries. Where "Free Delivery" is available, please note, that if two attempts at delivery are failed attempts (where parcel not delivered), a Delivery Charge will apply for a 3rd attempt at delivering goods. This applies to any subsequent requests for re-delivery of an order. If an order is requested to be cancelled after 2 failed delivery attempts, the refund will be less the delivery charge for returning goods to Acrylic POS Displays & less the intial delivery charge incurred for Acrylic POS Displays to despatch goods. 1.6 Standard DeliveryStandard Delivery is by City Link Couriers. All City Link parcels will require a signature on delivery. If a parcel is too heavy to send by City Link Couriers, Acrylic POS Displays will email to inform the Customer that delivery will be via another method (an additional charge my apply). 1.7 Courier Delivery or Special Next Day DeliveryCity Link are who we use for our courier deliveries. City Link is available to UK Mainland Only, a surcharge may apply if selected for Highlands of Scotland or Scottish Isles. Acrylic POS Displays will inform the Customer if this option is selected, via email. Courier Deliveries will require a signature on receipt of parcel/s. Please make sure when completing delivery information, that you detail an address where you will be able to take delivery, this is to avoid re-delivery charges. 1.8 International DeliveryPlease email for a shipping quote prior to ordering. 1.9 Northern Ireland, Irish Republic, Channel Isles & Scottish Isles DeliveryPlease email prior to ordering, as some heavier items will need to be quoted for shipping.
2.0 Delayed DeliveryWhere parcels may have been delayed less than 7 working days from despatch, please hold tight as it may have been held up by unusual circumstances. 2.1 Delivery/Despatch TimesWe aim to despatch all goods within 7 -14 working days, unless otherwise stated in product description, however, we cannot be responsible for the performance of the delivery company or companies which we use. City Link Courier is a 24 hour from despatch delivery service. We will not be held responsible for the performance of the delivery company. 2.2 Re-Delivery of Goods where applicableRe-delivery of goods - If the goods are returned to Acrylic POS Displays, then a re-delivery charge will apply or refund of goods less delivery charges will be made. If goods have 2 failed attempts at being delivered and not successful, a 3rd attempt will incurr further postage costs. If goods are returned to Acrylic POS Displays and delivery was by Courier, the refund will be less the return delivery charge to us plus the original delivery charge.2.3 Delivery DamagePlease do not accept or sign for an order which is visibly damaged. 2.4 DiscrepanciesAny discrepancies must be reported within 24hours of receiving goods only. 2.5 Pre Orders or Orders in-advance of stock being obtained.Due to administration costs and direct costs, refunds will be the full purchase price less 15%. 2.6 OffersWe can only hold "Special Offers", "Offers", "gifts" of any "deductions" open for 12 hours from reminder by email, we will automatically despatch the original order (without the "Special Offers", "Offers", "gifts" of any "deductions") 12 hours after the original order was received if no email confirmation has been received within this time frame. 2.7 Delivery Schedule ChristmasPlease note, due to the amount of orders processed, despatch may be delayed by 1-2 days. 2.8 Prices and Delivery Charges.
We will aim to despatch 7-10 days from receipt of order although this is not guarenteed (Monday - Friday and excluding weekends/bank holidays). Quotations for special products to customer requirements are quoted "ex-works", delivery charges will be added on the invoice once the customer has confirmed delivery address and type of delivery required. 2.9 Privacy PolicyAcrylic POS Displays are committed to protecting your privacy and we fully comply with the Data Protection Laws applicable to the UK. Please click here to view our privacy policy. 3.0 Additional Terms.The information provided in this site is intended only as an introductory guide to Acrylic POS Displays and its range of products and services. While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, Acrylic POS Displays does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. Changes or updates to the content of this site may occur at any time without notice. You are bound by any such changes or updates and should therefore periodically visit this page to review the current terms and conditions to which you are bound.
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